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Chapter 20. Drug Information and Contemporary Community Pharmacy Practice

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Which of the following are limitations a pharmacist faces when delivering drug information to their patients?

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a. Lack of readability of most patient leaflets given with prescription.

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b. Pharmacists appear too busy and unavailable.

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c. Counseling has become a passive process where patient education is only given if requested.

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d. Pharmacists lack of understanding in regards to patient’s desire to take control of their own health.

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e. All of the above.

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Patient education is best described by the following:

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a. Delivered by health care professional verbally only

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b. Occurs with the pickup of new prescriptions only

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c. Unplanned activity

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d. b and c only

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e. None of the above

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Consumer Health Information (CHI) is best described by the following:

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a. Tailored to a patient’s specific situation

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b. Actively sought by patients

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c. Created in response to patients need for more information about their health

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d. b and c only

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e. None of the above

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Which of the following site(s) is considered a social media or social networking site?

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a. WebMD®

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b. Facts and Comparisons®

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c. Everyday Health®

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d. a and b only

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e. a and c only

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Through social media sites patients share a wealth of personal information regarding their disease states and conditions. Examples of personal information shared includes all of the following except:

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a. Treatment successes

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b. Treatment failures

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c. Adverse effects

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d. Opinions

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e. None of the above

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All of the following are reasons why some patients prefer the collective wisdom of a group over the advice of an expert individual except for:

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