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ABOUT THE AUTHORS

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Steven Chen, PharmD, is associate professor and Chair of the Titus Family Department of Clinical Pharmacy at the University of Southern California (USC) School of Pharmacy. His clinical practice experience is in ambulatory care for government-insured, privately insured, and under-/uninsured patient populations. Dr. Chen’s research interests center around strategically initiating and quantifying the value of patient care services delivered by pharmacists including impact on health care quality, medication safety, total health care costs, and satisfaction. He has received individual and team awards for his work including the Best Practices Award from the American Society of Health-System Pharmacists in 2002 and 2008, the American Pharmacists Association Pinnacle Award for team and individual career achievement in 2007 and 2013, respectively, and the American Association of Colleges of Pharmacy Inaugural Community Transformative Award in 2009. Dr. Chen is Co-Chair emeritus of the Health Resources and Services Administration (HRSA) Patient Safety and Clinical Pharmacy Services (PSPCs) Collaborative, a government-supported program that promoted the spread of clinical pharmacy service integration in safety net medical homes across the nation.

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Melvin F. Baron, PharmD, MPA, is associate professor of clinical pharmacy at USC. He received his Doctor of Pharmacy degree in 1957 and his Master’s degree in Public Administration in 1973, both from USC. He was in private practice from 1957 to 1987 and developed a unique home health care center providing infusion therapy, durable medical equipment, and respiratory, ostomy, and incontinence care. Dr. Baron joined the USC School of Pharmacy fulltime in 1990. He is director of the PharmD/MBA program at USC. His research interests include implementation and expansion of clinical pharmacy services in community clinics and development of educational tools for low-literacy, low-income Latino populations. Dr. Baron was the team leader for the development and production of bilingual fotonovelas for clinic patients. Dr. Baron partnered with The National Institute of Transplantation and was awarded a grant from the UniHealth Foundation to fund a kidney transplant series of videos, in both English and Spanish, to educate patients and their families about the transplant process. Dr. Baron is a recognized leader in providing expanded pharmacy services in safety net clinics. On June 27, 2011, Dr. Baron received the American Pharmacists Association Foundation Pinnacle Award for Individual Career Achievement.

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Michelle Chu, PharmD, CDE, BCACP, is assistant professor of clinical pharmacy at the USC School of Pharmacy. She received her PharmD at the University of Illinois at Chicago College of Pharmacy and completed a PGY1 Residency in ambulatory care at USC. Dr. Chu established a full-time clinical pharmacy position at the Center for Community Health in Los Angeles, serving homeless Skid Row patients, before serving as the lead pharmacist for the USC School of Pharmacy Center for Medicare and Medicaid Innovation (CMMI) Healthcare Innovation Award (HCIA) project. She joined the School of Pharmacy faculty in 2015 and currently provides comprehensive medication management (CMM) services for Keck Medical Center at USC, and is helping ...

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