RT Book, Section
A1 Howell, Michael D.
A1 Stevens, Jennifer P.
SR Print(0)
ID 1167644349
T1 Standard Quality Improvement Tools and Techniques
T2 Understanding Healthcare Delivery Science
YR 2020
FD 2020
PB McGraw-Hill Education
PP New York, NY
SN 9781260026481
LK accesspharmacy.mhmedical.com/content.aspx?aid=1167644349
RD 2024/04/24
AB Chapter  3  reviewed  the  overwhelming  evidence  that  healthcare  today  is  neither  safe  nor  high  quality.  We  learned  that  the  best  available  data  indicate  that  in  any  given  healthcare  encounter  we  receive  only  about  half  of  the  right  care,1  and  that  patients  are  also  injured  by  care  at  an  alarming  frequency,  resulting  in  tens  or  hundreds  of  thousands  of  preventable  deaths  per  year.2,3  Fortunately,  significant  practical  and  scholarly  work  has  created  a  set  of  tools  that  can  help  you  improve  both  the  safety  and  quality  of  care.  In  this  chapter,  we  focus  on  standard  healthcare  improvement  tools.  Then,  Chapter  9  will  cover  tools  derived  from  Lean  production.