RT Book, Section
A1 Holmes, Erin R.
A1 Bynum, Leigh Ann
A2 Desselle, Shane P.
A2 Zgarrick, David P.
A2 Alston, Greg L.
SR Print(0)
ID 56792841
T1 Chapter 13. Customer Service
T2 Pharmacy Management: Essentials for All Practice Settings, 3e
YR 2012
FD 2012
PB The McGraw-Hill Companies
PP New York, NY
SN 978-0-07-177431-4
LK accesspharmacy.mhmedical.com/content.aspx?aid=56792841
RD 2024/04/20
AB Dr.  Holmes  is  an  assistant  professor  with  the  School  of  Pharmacy  and  research  assistant  professor  of  the  Research  Institute  for  Pharmaceutical  Sciences,  both  at  the  University  of  Mississippi.  Dr.  Holmes  received  a  Pharm.D.  degree  and  MS  in  pharmacy  administration  from  Duquesne  University  and  a  Ph.D.  in  pharmacy  administration  from  the  University  of  Mississippi.  She  teaches  courses  in  pharmacy  management,  pharmacy  law,  personal  finance  and  health  care  policy.  Her  research  focuses  on  organizational  behavior,  human  resource  management  and  operations  management  in  community  pharmacy  practice.  Dr.  Holmes  is  codeveloper  of  RxSync  Service,  an  adherence  management  program  for  community  pharmacies.