++
Chapter 14. Quality Improvement and the Medication Use System
++
++
++
Significant drivers of the demand for quality measurement in health care are:
++
++
++
a. The U.S. Department of Health and Human Services
++
++
b. The Joint Commission (TJC)
++
++
c. Employers that provide health care benefits
++
++
++
++
++
The PDCA model of quality improvement stands for:
++
++
++
a. Prepare, Develop, Calculate, Assess
++
++
b. Produce, Design, Cost-control, Act
++
++
c. Plan, Develop, Check, Assess
++
++
++
++
++
++
++
Quality improvement is a proactive technique that is focused on the entire process.
++
++
++
++
++
++
++
++
Which of the following is not a characteristic of continuous quality improve-ment?
++
++
++
++
++
++
++
++
++
++
++
++
++
++
Examples of tools used in continuous quality improvement include:
++
++
++
++
++
++
++
++
++
++
++
++
++
++
Which of the following are common purposes for measuring quality?
++
++
++
a. Identify problems within a system
++
++
b. Monitor improvements within a system
++
++
c. Public reporting on providers
++
++
d. Removal of bad employees
++
++
++
++
++
Within the Donabedian framework for quality assessment, which of the following indicators pertain to Structure?
++
++
++
a. Percent of pharmacies with a patient counseling area
++
++
b. Percent of patients with diabetes who received an annual eye examination
++
++
c. Death of a patient due to an adverse drug-related event
++
+...