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Chapter 2: Formulating an Effective Response: A Structured Approach

Which of the following best describes the role of the pharmacist in providing responses to drug information requests?

a. Ensuring availability of drug information resources for clinicians

b. Serving as a gate-keeper for information resources

c. Ensuring correct interpretation and application of information

d. Providing all clinicians with ready-access to electronic resources

c. Ensuring correct interpretation and application of information

Which of the following are necessary for pharmacists when formulating responses to drug information questions?

a. Knowledge of pharmacotherapy

b. Problem-solving skills

c. Sufficient background and patient-specific information

d. All of the above

d. All of the above

Which of the following represents an impediment for pharmacists to overcome when collecting pertinent patient information for drug information responses?

a. Access to adequate library resources

b. Perception that most requests are general

c. Excellent pharmacotherapy knowledge-base

d. Appropriate use of a systematic method

b. Perception that most requests are general

Which of the following factors can greatly impair a pharmacists’ ability to formulate an effective response for a drug information request?

a. Absence of sufficient background information

b. Lack of specialty training in drug information

c. Absence of specialty board certification

d. Lack of dedication to patient care

a. Absence of sufficient background information

Which of the following represents a common reason why requestors fail to provide pertinent patient-specific information?

a. Uncertainty about the extent of background information needed

b. Lack of time to provide detailed background information

c. Poor relationship between pharmacy and medical staff

d. Lack of interpersonal communication skills

a. Uncertainty about the extent of background information needed

Which of the following can improve the process of data collection when a ...

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