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Chapter 16: Quality Improvement and the Medication Use System

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The major driver for quality measurement in U.S. health care today is:

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a. State Marketplace Health Insurance Plans

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b. The International Organizations for Standardization (ISO) 9000

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c. Consumers that purchase their own health insurance

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d. Federal government, Centers for Medicare & Medicaid Services

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d. Federal government, Centers for Medicare & Medicaid Services

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The PDCA model of quality improvement stands for:

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a. Prepare, Develop, Calculate, Assess

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b. Produce, Design, Cost-control, Act

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c. Plan, Develop, Check, Assess

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d. Plan, Do, Check, Act

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e. None of the above

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d. Plan, Do, Check, Act

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Which of the following is NOT a characteristic of continuous quality improvement?

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a. Systems oriented

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b. Data driven

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c. Team oriented

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d. Punitive

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e. a and d

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d. Punitive

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Which of the following are common purposes for measuring quality?

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a. Identify problems within a system

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b. Monitor improvements within a system

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c. Public reporting on providers

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d. Removal of bad employees

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e. a, b, and c

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e. a, b, and c

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Within the Donabedian framework for quality assessment, which of the following indicators pertain to STRUCTURE:

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a. Percent of pharmacies with a patient counseling area

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b. Percent of patients with diabetes who received an annual eye examination

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c. Death of a patient due to an adverse drug-related event

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d. Percent of patients who received counseling on medications prior to discharge

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e. a and d

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a. Percent of pharmacies with a patient counseling area

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Within a Donabedian framework for quality assessment, which of the following indicators pertains to OUTCOMES...

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