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Chapter 16: Quality Improvement and the Medication Use System

The major driver for quality measurement in U.S. health care today is:

a. State Marketplace Health Insurance Plans

b. The International Organizations for Standardization (ISO) 9000

c. Consumers that purchase their own health insurance

d. Federal government, Centers for Medicare & Medicaid Services

d. Federal government, Centers for Medicare & Medicaid Services

The PDCA model of quality improvement stands for:

a. Prepare, Develop, Calculate, Assess

b. Produce, Design, Cost-control, Act

c. Plan, Develop, Check, Assess

d. Plan, Do, Check, Act

e. None of the above

d. Plan, Do, Check, Act

Which of the following is NOT a characteristic of continuous quality improvement?

a. Systems oriented

b. Data driven

c. Team oriented

d. Punitive

e. a and d

d. Punitive

Which of the following are common purposes for measuring quality?

a. Identify problems within a system

b. Monitor improvements within a system

c. Public reporting on providers

d. Removal of bad employees

e. a, b, and c

e. a, b, and c

Within the Donabedian framework for quality assessment, which of the following indicators pertain to STRUCTURE:

a. Percent of pharmacies with a patient counseling area

b. Percent of patients with diabetes who received an annual eye examination

c. Death of a patient due to an adverse drug-related event

d. Percent of patients who received counseling on medications prior to discharge

e. a and d

a. Percent of pharmacies with a patient counseling area

Within a Donabedian framework for quality assessment, which of the following indicators pertains to OUTCOMES...

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