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Chapter 3. Considerations for Establishing a MTM Service Practice Model

The IOM Report definition of quality includes which of the following?

a. Safe: Care should be without injuries and should be ­helping the patient.

b. Effective: Care and services should be based on the current accepted scientific knowledge.

c. Patient-centered: Care should be responsive and provided in a respectful manner.

d. Time-appropriate: Drug administration should be based on effectiveness.

e. Efficient: Care should include reducing waste.

Answer d.

The chronic-care model can best be described as

a. most useful for physician practice.

b. too limited in scope for Part D MTM.

c. indicating that there are many aspects of patient care beyond those that healthcare providers can supply.

d. applying only to care of chronic diseases such as diabetes.

e. limited, because it does not include the pharmacist.

Answer c.

The pharmacy technician’s role in Part D MTM services includes

a. creating the contents of the MAP.

b. collecting medication history.

c. contacting physicians about interventions.

d. counseling patients about drug interactions.

e. establishing causality of adverse drug reactions.

Answer b.

Which of the following are true about the current Part D MTM practice models?

a. Pharmacists are the only Part D MTM providers.

b. Community pharmacies and call centers are the only MTM practice settings.

c. Long-term-care residents are excluded from Part D MTM services.

d. Access to the complete medical record is not required.

e. Point-of-care services such as blood pressure and HgBA1C are required.

Answer d.

Which of the following is true about providing Part D MTM regulations for face-to-face meetings in community pharmacies without private counseling rooms?

a. Physical assessments must be recorded.

b. Visual ...

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