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About the Authors: Dr. Donnelly is a graduate from the University of Illinois at the Medical Center (BPharm) and the University of Illinois at Chicago (MBA, PharmD). He is currently Director of Pharmacy Services at the University of Illinois Hospital & Health Sciences System and Clinical Professor and Associate Dean for Clinical Affairs at the University of Illinois at Chicago College of Pharmacy; where he is responsible for planning, organizing, and directing the activities of the pharmacy department. Dr. Donnelly’s areas of interest include pharmacy administration as well as technology and automation as it relates to the medication use process. He lectures on strategic planning, leadership, and reimbursement issues in the College and has presented internationally on topics related to pharmacy administration and innovative pharmacy services. Dr. Donnelly is a Fellow of the American Society of Health-System Pharmacists (ASHP).

Dr. Schumock is a graduate from Washington State University (BPharm), the University of Washington (PharmD), and the University of Illinois at Chicago (MBA, PhD). He also completed a residency and a research fellowship. Currently, Dr. Schumock is Professor and Dean of the College of Pharmacy at the University of Illinois at Chicago. He has taught courses in pharmacy management, pharmacoeconomics, and business planning for pharmacy services. He has published over 200 articles, book chapters, and books; and is on the editorial boards of the journals Pharmacotherapy and PharmacoEconomics and is Associate Editor of the Journal of Comparative Effectiveness Research. Dr. Schumock is a Fellow of the American College of Clinical Pharmacy.



After completing this chapter, readers should be able to

  1. Provide an overview of planning activities conducted by pharmacy and health care organizations.

  2. Describe the general process common to all types of planning.

  3. Describe the purpose of strategic planning and illustrate the specific steps to develop a strategic plan.

  4. Differentiate a vision statement from a mission statement.

  5. Highlight examples of strategic planning in pharmacy organizations.

  6. Identify barriers and limitations to planning.

  7. Identify and describe the different people involved in the strategic planning process, and what roles/functions they play.


Ted Thompson graduated from pharmacy school magna cum laude 2 years ago with a Doctor of Pharmacy degree and successfully passed the licensing examination, making him a registered pharmacist. After graduation, Ted completed a pharmacy practice residency at a prestigious teaching hospital with a reputation for having an excellent pharmacy department and advanced clinical pharmacist services. Following his residency, Ted took a job as a clinical pharmacist in a community hospital in his hometown. In hiring Ted, the hospital pharmacy department fulfilled an interim objective toward its goal of advancing its pharmacy practice model in alignment with the ASHP Practice Alignment Initiative (PAI), formerly known as the Pharmacy ...

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