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The purpose of this activity is to allow students to practice developing patient-specific recommendations, verbally communicating these recommendations to a prescriber on the phone, and thinking extemporaneously when communicating with prescribers.

Learning Objectives
  1. Identify and assess drug therapy and disease state problems, using patient-specific information.

  2. Develop clinically appropriate solutions to the drug therapy and disease state problems identified.

  3. Clearly communicate drug therapy concerns and therapeutic recommendations to health care providers.

  4. Outline evidence to support a specific therapeutic recommendation when communicating with prescribers.

  5. Develop alternative solutions to the identified drug therapy and disease state problems following rejection of the first-line recommendation.

  6. Demonstrate professionalism, and maintain rapport and composure when communicating with prescribers.

Foundational Knowledge Required

Patient (chart) assessment, use of drug information resources, pharmacotherapy and disease state management, care plan development

Suggested Resources
  • Assa-Eley MT, Ward CT. Communication: an overview. In: Nemire RE, Kier KL, Assa-Eley M, eds. Pharmacy Student Survival Guide. 3rd ed. New York, NY: McGraw-Hill; 2014:chap 4.

  • Cipolle RJ, Strand LM, Morley PC. Acquiring and applying the knowledge and clinical skills required to manage drug therapy. In: Cipolle RJ, Strand LM, Morley PC, eds. Pharmaceutical Care Practice: The Patient-Centered Approach to Medication Management Services. 3rd ed. New York, NY: McGraw-Hill; 2012:chap 10.

  • Dealing with patients and health care professionals. In: Herrier RN, Apgar DA, Boyce RW, Foster SL, eds. Patient Assessment in Pharmacy. New York, NY: McGraw-Hill; 2015:chap 4.

  • DiPiro JT, Yee GC, Posey L, Haines ST, Nolin TD, Ellingrod V, eds. Pharmacotherapy: A Pathophysiologic Approach. 11th ed. New York, NY: McGraw-Hill; 2019.

Assignment Instructions

After reviewing the patient information in the Student Instructions document and developing recommendations for the patient’s prescriber, practice verbally communicating these recommendations.

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