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Relationship-Centered Communication and Top 200

Patient Name

Sam Smith


Community pharmacy

Reason for visit

The patient is picking up a prescription today and would like to discuss it with you. Utilize your relationship-centered communication (RCC) skill set to provide appropriate counseling on this medication and address the patient’s concerns.

Prior to entering the room to begin your encounter with the patient, you may review the prescription bag that contains the patient’s prescription. You have 15 minutes total for this case.

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