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Dr. Schumock is a graduate of Washington State University (B.Pharm.), the University of Washington (Pharm.D.), and the University of Illinois at Chicago (MBA). He also completed a residency and a research fellowship. Currently, Dr. Schumock is director of the Center for Pharmacoeconomic Research and professor in the Department of Pharmacy Practice at the University of Illinois at Chicago. He teaches courses in pharmacy management, pharmacoeconomics, and business planning for pharmacy services. He has published over 100 articles, book chapters, and books. He is on the editorial boards of the journals Pharmacotherapy and PharmacoEconomics. He is a board-certified pharmacotherapy specialist and a fellow in the American College of Clinical Pharmacy.

Dr. Wong has been on the faculty of the Haas School of Business at the University of California, Berkeley, for over 20 years. His areas of interests are corporate strategic planning, entrepreneurship, information technology management, and venture capital. He has conducted leadership and strategic planning workshops for various health care groups, hospital administrators, and pharmaceutical companies and has lectured to executives in 20 countries. He has served on the boards of directors of several California banks, Silicon Valley companies, and international corporations. He received a B.S. from the University of Wisconsin, an M.S. from UCLA, and a Ph.D. from Harvard University.

JoAnn Stubbings is manager, research and public policy, in the Ambulatory Care Pharmacy Department at the University of Illinois at Chicago (UIC), and is clinical associate professor in the Department of Pharmacy Practice and Administration. She also has a faculty appointment in the UIC Center for Pharmacoeconomic Research. She received a B.S. in Pharmacy from the Ohio State University and Masters in Health Care Administration from the University of Mississippi. Professor Stubbings is responsible for managing and communicating pharmaceutical policy issues that pertain to outpatient pharmacy services especially to underserved populations. She teaches courses and publishes in business planning, justification, and payment for clinical pharmacy services, risk evaluation and mitigation strategies, and Medicare Part D.

After completing this chapter, readers should be able to

  1. Provide an overview of planning activities conducted by pharmacy and health care organizations.

  2. Describe the general process common to all types of planning.

  3. Describe the purpose of strategic planning, and illustrate the specific steps to develop a strategic plan.

  4. Differentiate a vision statement from a mission statement.

  5. Highlight examples of strategic planning in pharmacy organizations.

  6. Identify barriers and limitations to planning.

  7. Identify and describe the different people involved in the strategic planning process, and what roles/functions they play.

Ted Thompson graduated from pharmacy school magna cum laude 2 years ago with a doctor of pharmacy degree and successfully passed the licensing examination, making him a registered pharmacist. After graduation, Ted completed a pharmacy practice residency at a prestigious teaching hospital with a reputation for having an excellent pharmacy department and advanced clinical pharmacy services. Following his residency, Ted took a job as a clinical pharmacist in a ...

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