@inbook{1129008284, author={David P. Zgarrick and Greg L. Alston and Leticia R. Moczygemba and Shane P. Desselle}, title={APPENDIX 8B. CQI PLANNING WORKSHEETS FOR A RESEARCH PROJECT}, booktitle={Pharmacy Management: Essentials for All Practice Settings, 4e}, publisher={McGraw-Hill Education}, address={New York, NY}, year={2016}, url={accesspharmacy.mhmedical.com/content.aspx?aid=1129008284} }