@inbook{1171384105, author={Krista D. Capehart}, editor={Schwinghammer, Terry L. and Koehler, Julia M. and Borchert, Jill S. and Slain, Douglas and Park, Sharon K.}, title={Patient Communication: Getting the Most Out of That One-on-One Time}, booktitle={Pharmacotherapy Casebook: A Patient-Focused Approach, 10e}, publisher={McGraw-Hill Education}, address={New York, NY}, year={2017}, url={accesspharmacy.mhmedical.com/content.aspx?aid=1171384105} }