@inbook{1167643883,
author={Michael D. Howell and Jennifer P. Stevens},
title={Quality and Safety in Healthcare: The Evidence So Far},
booktitle={Understanding Healthcare Delivery Science},
publisher={McGraw-Hill Education},
address={New York, NY},
year={2020},
url={accesspharmacy.mhmedical.com/content.aspx?aid=1167643883}
}