@inbook{1173097863, author={Karl M. Hess}, editor={Zgarrick, David P. and Desselle, Shane P. and Moczygemba, Leticia R. and Alston, Greg}, title={IMPLEMENTING VALUE-ADDED PHARMACIST SERVICES}, booktitle={Pharmacy Management: Essentials for All Practice Settings, 5e}, publisher={McGraw-Hill Education}, address={New York, NY}, year={2020}, url={accesspharmacy.mhmedical.com/content.aspx?aid=1173097863} }