@inbook{6495973,
author={Kenneth Baker},
editor={Warholak, Terri L. and Nau, David P.},
title={Chapter 11. Risk Management},
booktitle={Quality and Safety in Pharmacy Practice},
publisher={The McGraw-Hill Companies},
address={New York, NY},
year={2010},
url={accesspharmacy.mhmedical.com/content.aspx?aid=6495973}
}