@inbook{56792405,
author={Caroline A. Gaither},
editor={Desselle, Shane P. and Zgarrick, David P. and Alston, Greg L.},
title={Chapter 11. Organizational Structure and Behavior},
booktitle={Pharmacy Management: Essentials for All Practice Settings, 3e},
publisher={The McGraw-Hill Companies},
address={New York, NY},
year={2012},
url={accesspharmacy.mhmedical.com/content.aspx?aid=56792405}
}