@inbook{5259541, author={Sherry Clayton and Karen Martin and Kathryn Fulks}, editor={Nemire, Ruth E. and Kier, Karen L.}, title={Chapter 16. Managed Care}, booktitle={Pharmacy Student Survival Guide, 2e}, publisher={The McGraw-Hill Companies}, address={New York, NY}, year={2009}, url={accesspharmacy.mhmedical.com/content.aspx?aid=5259541} }