@inbook{1102079800,
author={Karim Anton Calis and Amy Heck Sheehan},
editor={Malone, Patrick M. and Kier, Karen L. and Stanovich, John E. and Malone, Meghan J.},
title={Formulating Effective Responses and Recommendations: A Structured Approach},
booktitle={Drug Information: A Guide for Pharmacists, 5e},
publisher={McGraw-Hill Education},
address={New York, NY},
year={2013},
url={accesspharmacy.mhmedical.com/content.aspx?aid=1102079800}
}