@inbook{1117500313, author={Michelle T. Assa-Eley and Ceressa T. Ward}, editor={Nemire, Ruth E. and Kier, Karen L. and Assa-Eley, Michelle}, title={Communication: An Overview}, booktitle={Pharmacy Student Survival Guide, 3e}, publisher={McGraw-Hill Education}, address={New York, NY}, year={2015}, url={accesspharmacy.mhmedical.com/content.aspx?aid=1117500313} }