TY  - CHAP
M1  - Book, Section
TI  - Communication: An Overview
A1  - Assa-Eley, Michelle T.
A1  - Ward, Ceressa T.
A2  - Nemire, Ruth E.
A2  - Kier, Karen L.
A2  - Assa-Eley, Michelle
PY  - 2015
T2  - Pharmacy Student Survival Guide, 3e
AB  - Objectives:  Upon  completion  of  the  chapter  and  exercises,  the  student  pharmacist  will  be  able  toArticulate  the  importance  of  communication  skills.Explain  the  process  of  communication  including  the  types  of  messages  (verbal  or  nonverbal),  barriers,  and  the  significance  of  participants'  backgrounds.Demonstrate  appropriate  listening  behaviors  and  responses.Conduct  an  efficient,  effective  patient  interview  and  patient  education  session.Use  assertiveness  to  deal  with  difficult  situations.Explain  the  dimensions  of  nonverbal  communication.Explain  common  types  of  presentations  for  pharmacists.Properly  design  presentation  visual  aids.Identify  key  information  needed  when  preparing  a  presentation.Practice  effective  presentation  techniques.Describe  the  rationale  for  pharmacists  to  become  effective  writers.Cite  examples  of  writing  responsibilities  within  the  profession  of  pharmacy.Develop  strategies  for  improving  your  writing.  
SN  - 
PB  - McGraw-Hill Education
CY  - New York, NY
Y2  - 2024/04/20
UR  - accesspharmacy.mhmedical.com/content.aspx?aid=1117500313
ER  -