RT Book, Section A1 Howell, Michael D. A1 Stevens, Jennifer P. SR Print(0) ID 1167645526 T1 Program Evaluation: How to Tell If Something Worked in the Real World T2 Understanding Healthcare Delivery Science YR 2020 FD 2020 PB McGraw-Hill Education PP New York, NY SN 9781260026481 LK accesspharmacy.mhmedical.com/content.aspx?aid=1167645526 RD 2024/04/19 AB We have covered a lot of ground so far in this book, reviewing multiple methods ranging from medical research to automotive manufacturing to machine learning. Our goal is to improve, measure, and evaluate changes in healthcare delivery. But fundamentally, we are interested in whether a change in the care we provide benefits patients and is not merely associated with a benefit. Does the availability of board-certified intensivists improve the care of the critically ill at night?1 Does the introduction of an electronic health record (EHR) improve or harm the care of patients?2 How can we know when our interventions have actually made a difference to our patients?