RT Book, Section
A1 Wooster, Jessica
A1 Yu, Frank S.
SR Print(0)
ID 1188886880
T1 Chapter Application Solutions
T2 Community Pharmacy Practice Guidebook
YR 2022
FD 2022
PB McGraw Hill
PP New York, NY
SN 9781260470260
LK accesspharmacy.mhmedical.com/content.aspx?aid=1188886880
RD 2024/04/20
AB For  questions  related  to  patient  care  services,  such  as  medication  administration,  you  should  reach  out  to  the  Patient  Care  Manager  or  Patient  Care  Team.  The  Patient  Care  Manager’s  role  includes  managing  patient  care  services  for  a  geographic  area  and  this  would  include  being  familiar  will  patient  care  protocols.  The  Patient  Care  Team  is  another  option  since  these  members  of  the  team  provide  patient  care  services.  Since  medication  administration  services  are  offered  by  the  organizations  and  are  legal  in  the  state,  a  member  of  the  Patient  Care  Team  should  be  familiar  with  the  medication  administration  service,  including  the  protocol.  Another  option  would  be  to  ask  the  Regional  Pharmacy  Manager.  The  Regional  Pharmacy  Manager  manages  the  business  components  of  the  pharmacy  and  should  be  familiar  with  patient  care  services  that  are  offered  at  this  location.  Finally,  you  could  ask  the  Director  of  Pharmacy  Operations;  however  unless  you  have  an  established  relationship  with  the  Director  you  would  want  to  contact  the  Director  of  Pharmacy  Operations  as  a  last  resort.Examples  of  currently  offered  operational  services:  prescription  filling,  medication  evaluation,  patient  safety,  prescription  delivery,  inventory  management,  personnel  management.  Examples  of  currently  offered  patient  care  services:  Routine  and  travel  immunizations,  disease  state  management,  medication  therapy  management,  medication  administration,  and  pharmacist  prescribing  services.Examples  of  Community-based  Pharmacist  Practitioner  services:  execute  the  JCPP—Pharmacists’  Patient  Care  Process,  conduct  medication  reconciliation  during  the  prescription  filling  process,  evaluate  the  appropriateness  of  medications  during  the  prescription  filling  process,  resolve  therapy  issues  (e.g.,  drug-drug,  drug-disease,  drug-allergy  interactions)  through  the  Drug  Utilization  Review  (DUR)  process,  identify,  and  recommend  patient  care  services  (e.g.,  immunizations,  MTM  services,  disease  state  management  services),  recommend  over-the-counter  (OTC),  herbal,  and  natural  products,  triage  and  answer  patient  disease  state  and  medication  related  questions,  refer  patients  to  other  healthcare  providers  (e.g.,  Emergency  Department,  Primary  Care  Provider,  Dentist),  prescribe  medications,  collaborate  with  other  healthcare  providers  to  optimize  therapies  and  offer  patient  care  services  within  the  community  at  health  fairs,  and  so  on.Since  constructing  a  drive  through  window  is  not  an  option,  an  alternative  would  be  to  offer  medication  delivery  services.  This  option  is  not  cost  prohibitive  since  it  does  not  require  construction.  However,  you  will  need  dedicated  space  to  prepare  shipping  packages,  ultimately  optimizing  patient  safety.  The  pharmacy  will  need  a  dedicated  location  to  prepare  and  ship  prescription  orders,  which  may  include  both  prescription  and  OTC  products.In  addition  to  cost,  the  pharmacy  should  ensure  that  they  have  adequate  space  to  house  the  automated  system.  Automated  machines  can  take  up  a  considerable  amount  of  space  within  the  pharmacy.