RT Book, Section A1 Cipolle, Robert J. A1 Strand, Linda M. A1 Morley, Peter C. A2 Cipolle, Robert J. A2 Strand, Linda M. A2 Morley, Peter C. SR Print(0) ID 56172653 T1 Chapter 4. Patient-Centeredness in Pharmaceutical Care T2 Pharmaceutical Care Practice: The Patient-Centered Approach to Medication Management Services, 3e YR 2012 FD 2012 PB The McGraw-Hill Companies PP New York, NY SN 978-0-07-175638-9 LK accesspharmacy.mhmedical.com/content.aspx?aid=56172653 RD 2024/04/20 AB Patient-centered behavior includes a number of constructs, but the most important one is that the patient comes first.What the patient wants and needs is what drives the patient encounter.Little can be accomplished until the practitioner understands the patient's concept of his illness and his medication experience, in the patient's words, so listen closely.The therapeutic relationship is a partnership or alliance between the practitioner and the patient for the very specific purpose of optimizing the patient's medication experience.The quality of the care provided will depend on the quality of the therapeutic relationship developed because the relationship will impact the information shared, the decisions made, and what you can learn from the patient.The patient has both rights and responsibilities; practitioners must attend to both.Adherence to a medication regimen is a test of the practitioner's ability to practice in a patient-centered manner.Medication management services, when provided in a patient- centered manner, can achieve adherence rates of over 80%, consistently, because of the active participation of the patient.Patient-centered adherence can be achieved when the practitioner takes into account the patient's individual needs, his rights, his responsibilities, and the practitioner's obligation to make decisions in a consistent, systematic, and comprehensive manner for each individual patient.